Privacy Policy — 1111ba Data Commitment

This Privacy Policy ("Policy") applies to all personal data collected, processed, and stored by 1111ba in connection with the operation of the 1111ba platform ("the Site", "we", "us", "our"). It applies to every individual who visits the site, creates an account, makes a deposit, places a bet, plays a game, or contacts our support team.

By registering an account on 1111ba, you acknowledge that you have read this Policy in full and consent to the collection and processing of your personal data in the manner described. If you do not agree with this Policy, you must not create an account or use any 1111ba services.

How 1111ba Handles Your Data

Six core principles that govern every data decision we make

Full Privacy Policy

Detailed terms governing personal data on the 1111ba platform

1 What Data We Collect

When you interact with 1111ba, we may collect the following categories of personal data:

• Identity data: Full legal name, date of birth, nationality, and a copy of a government-issued photo ID (such as a National ID card or passport) where identity verification is required.
• Contact data: Mobile phone number, email address, and residential address in Bangladesh (e.g., in Dhaka, Chittagong, Sylhet, Khulna, or other divisions).
• Account data: Your chosen username, encrypted password, account preferences, and communication settings.
• Financial data: Payment method details (mobile wallet numbers for bKash, Nagad, Rocket, or Upay; bank account details for Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, or other Bangladesh banks), deposit and withdrawal history, and transaction references.
• Gaming data: Bet history, game session records, win and loss records, and responsible gaming limit settings.
• Technical data: IP address, device type, browser type and version, operating system, session timestamps, and approximate geographic location derived from IP.
• Communications data: Records of any messages sent to or received from 1111ba customer support.

2 How We Use Your Data

1111ba processes personal data for the following specific purposes:

• Account management: To create, maintain, and administer your 1111ba player account, including processing deposits and withdrawals in Bangladeshi Taka (৳).
• Identity verification: To verify that you are at least 21 years of age and to confirm your identity before processing significant withdrawals or in response to regulatory requests.
• Payment processing: To process your transactions via your chosen payment method and to reconcile payment records.
• Fraud and security: To detect, investigate, and prevent fraudulent activity, money laundering, underage gambling, and other prohibited conduct on the platform.
• Responsible gaming: To monitor gaming behaviour for indicators of problem gambling and to administer self-exclusion, deposit limit, and time-out tools where activated.
• Customer support: To respond to your enquiries, complaints, and technical support requests.
• Legal compliance: To fulfil any legal obligations applicable to the operation of the platform.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided explicit opt-in consent. You may withdraw this consent at any time.

3 Legal Basis for Processing

1111ba processes your personal data on the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to fulfil the player account agreement — including account creation, payment processing, and withdrawal handling — is carried out on the basis of contractual necessity.
• Legitimate interests: Fraud detection, security monitoring, and platform improvement activities are carried out on the basis of 1111ba's legitimate business interests, where those interests are not overridden by your rights.
• Legal obligation: Identity verification and transaction record-keeping are carried out where required by applicable law.
• Consent: Marketing communications and the use of non-essential cookies are processed on the basis of your explicit prior consent, which you may withdraw at any time without consequence to your account.

4 Sharing Your Data

1111ba does not sell or trade your personal data. We share personal data only with the following categories of third parties, and only to the extent necessary for the stated purpose:

• Payment processors: Mobile wallet operators (bKash, Nagad, Rocket, Upay) and Bangladesh banks receive only the transaction-level data required to process your deposit or withdrawal. They do not receive your full gaming history.
• Identity verification providers: Where we use a third-party service to verify your government-issued ID, that provider receives only the data necessary to complete the verification check.
• Technology infrastructure providers: Hosting, database, and security providers who process data on our behalf under strict data processing agreements.
• Legal authorities: We may disclose personal data to law enforcement or regulatory authorities where required by a lawful order or where we are legally obligated to do so. We will not disclose more data than is legally required.

5 Cookies & Tracking Technologies

1111ba uses cookies and similar tracking technologies to operate the platform, improve your experience, and (where you have consented) to deliver relevant promotional content. The categories of cookies we use are:

• Strictly necessary cookies: Required for core platform functions such as maintaining your login session, remembering your language preference, and keeping your account basket during a deposit flow. These cannot be disabled.
• Performance cookies: Collect anonymised data about how pages are used (e.g., which games are most visited, where users drop off in the deposit journey) to help us improve the platform. Activated only with your consent.
• Functionality cookies: Remember your preferences — such as your preferred deposit method or notification settings — so you do not need to re-enter them on each visit.
• Marketing cookies: Used to display relevant promotional content. These are activated only where you have given explicit consent and can be withdrawn at any time via your account settings.

You may manage your cookie preferences at any time via your browser settings. Disabling strictly necessary cookies may affect your ability to use the 1111ba platform.

6 Data Retention

1111ba retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. The following indicative retention periods apply:

• Active account data is retained for the full duration your account remains open, plus a minimum of five (5) years following account closure to fulfil legal record-keeping obligations.
• Transaction records — including deposit and withdrawal history in Bangladeshi Taka (৳) — are retained for a minimum of five (5) years from the date of the transaction.
• Identity verification documents are retained for the period required by applicable law, which is typically five (5) years following your last transaction on the platform.
• Marketing consent records are retained for three (3) years from the date consent was last confirmed or withdrawn.
• Customer support communications are retained for two (2) years from the date of resolution.

When the applicable retention period expires, personal data is either securely deleted or, where complete deletion is not operationally possible, permanently anonymised so that it can no longer be linked to any identifiable individual.

7 Data Security

1111ba implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, and disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Encrypted storage of sensitive personal data, including identity documents and financial records.
• Role-based access controls that limit internal access to personal data on a strict need-to-know basis.
• Regular security assessments and vulnerability monitoring of the 1111ba platform infrastructure.
• Two-factor authentication options available to all account holders.

While we take all reasonable steps to protect your data, no digital system is completely immune to risk. In the event of a data breach that is likely to affect your rights, 1111ba will notify affected users as promptly as practicable.

8 Your Data Rights

As a 1111ba account holder, you have the following rights in relation to your personal data. To exercise any of these rights, contact us in plain text at [email protected] (not a clickable link — copy the address manually).

9 Children & Underage Players

1111ba is strictly for adults aged 21 and above. We do not knowingly collect or process personal data belonging to individuals under the age of 21. If we become aware that personal data has been submitted by or on behalf of an underage individual, we will immediately close the associated account, void any balance, and delete the relevant personal data as promptly as operationally possible.

If you believe an underage person has created a 1111ba account, please notify us immediately at [email protected] so we can take action without delay.

10 Changes to This Privacy Policy

1111ba may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. When we make material changes, the updated Policy will be published on this page with a revised effective date at the top of the document. We recommend checking this page periodically.

Where changes materially affect how we process your personal data, we will endeavour to notify you via your registered contact details in advance of the changes taking effect. Continued use of 1111ba following the publication of an updated Policy constitutes your acceptance of those changes. If you do not accept the revised Policy, you must cease using the platform and contact support to request account closure.

11 Contact & Data Enquiries

For any questions, concerns, or formal requests relating to this Privacy Policy or to the personal data 1111ba holds about you, please contact our support team. The contact email address is listed in plain text in the footer of this page and throughout this site. Do not send sensitive personal documents (such as copies of your ID) until our support team has confirmed the secure submission process applicable to your request.

This Privacy Policy is incorporated by reference into the 1111ba Terms & Conditions. In the event of any inconsistency between this Policy and the Terms & Conditions on a data-related matter, the terms of this Privacy Policy shall prevail.